Monday, October 19, 2009

News :Built by Wendy, You're Better Than That


You may recall Built by Wendy had an online sample sale a couple weeks ago. I was excited for obvious reasons, and I love supporting young New York designers. I ordered three items: a t-shirt, a cream mesh tank, and a gray and white Americana tunic.

My order arrived in a small envelope and much to my dismay only one item of my order made it! I understand that sample sales can get kind of crazy and inventory does run out, but none of thi! s was communicated. Other items on the website were listed as sold out, so I expected this to be available. If I had known that only one item was in stock, I probably wouldn't have ordered because who wants to pay $9 shipping for just a t-shirt?

I am a fan of the clothes; I just wish the inventory system and customer service were better.
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